FAQ.
Compatibility, paid preorders, materials and shipping scope.
Designer preorder
Payment, goal and timing.
Is this a reservation or a paid preorder?
Designer Drop is a paid preorder charged immediately. Weekly Five is a free member reservation.
What is the difference between standard and early-bird price?
When an early-bird price is available, the product page shows it beside the standard price.
What is the production goal and timing?
The production goal is 100 paid orders. Estimated production is 1-2 weeks after the goal.
What if the goal is not reached?
We may proceed or email a revised timeline. Customers who do not accept a delay may request cancellation and a full refund.
Compatibility
Choose the exact device SKU.
Which devices are supported?
WHOOP 5.0, WHOOP MG and WHOOP 4.0. Each device is a separate SKU.
Product and material
One work, one design, three device SKUs.
Do designer works have color or pattern options?
No. Each designer product has one design and three device SKUs.
Where are materials listed?
Approved material details will be listed on each product page before purchase.
Shipping and returns
Approved policy details are still required before launch.
Where do you ship?
United States only in phase one.
Can I cancel if timing changes?
Customers who do not accept a revised timeline may request cancellation and a full refund.